Terms of Use

These terms govern the use of the website fertipower.net. They are a translation: the Portuguese version prevails.

1. Identification

2. Purpose of the website

This is an institutional and catalogue website: it presents the company, its products, services and news. It is intended mainly for professional farmers, technicians and resellers. No sales are made through the website, there is no customer area or user registration, and no prices are published.

3. Contacts and requests for information

You can contact us by email at geral@fertipower.pt or through the chat assistant available on the website. We reply to emails within 2 working days.

The chat assistant is an artificial-intelligence system. It tells you so at the start of the conversation. It answers general questions about the company and the products; it may contain errors or omissions, and its answers are not agronomic advice, a contractual offer or a commitment by FERTIPOWER, S.A. Before taking any decision, confirm the information with the technical data sheet, the label or by email.

Requests for information or quotes are not a contractual offer and do not bind FERTIPOWER, S.A. until the conditions (product, quantity, price and lead time) are confirmed in writing.

4. Product information

The information published is general. The technical data sheet, the safety data sheet and the label of each product prevail over the text of the website. Always follow the label instructions, the recommended doses and applicable good agricultural practice.

The conformity of each product (CE marking under Regulation (EU) 2019/1009 or the Portuguese national rules on fertilising materials) are stated on the label and in the product documentation. If in doubt, ask us for the current documentation before using the product.

FERTIPOWER, S.A. strives to keep the information accurate and up to date, but does not guarantee that it is free of errors and is not liable for decisions taken solely on the basis of the website content or the chat assistant's answers, without prejudice to the rights granted to consumers by law.

5. Intellectual property

The texts, images, logos, trademarks and other content of the website belong to FERTIPOWER, S.A. or to their respective owners and are protected by law. Reproduction, in whole or in part, without prior written authorisation is prohibited, except for personal, non-commercial use.

6. External links

The website contains links to third-party websites (for example social networks and news sources). FERTIPOWER, S.A. does not control those websites and is not responsible for their content or their privacy policies.

7. Privacy and cookies

Personal data processing, including by the chat assistant, is described in the Privacy and Cookie Policy. The website sets no cookies. Audience measurement is only turned on with your consent.

8. Complaints Book (Livro de Reclamações)

Consumers and users may file a complaint through the electronic Complaints Book (Livro de Reclamações Eletrónico).

9. Alternative resolution of consumer disputes

This section applies only to consumers, that is, individuals who buy products for purposes outside their trade or profession. It does not apply to professional customers and resellers.

In the event of a consumer dispute, the consumer may use the alternative dispute resolution entity competent for the company's area: CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo). For disputes of up to EUR 5,000, FERTIPOWER, S.A. is bound by arbitration if the consumer so chooses (Article 14 of Portuguese Law no. 24/96). More information on the Portuguese Consumer Portal, www.consumidor.gov.pt.

10. Governing law and jurisdiction

These terms are governed by Portuguese law. Disputes with professional customers are subject to the Portuguese courts, without prejudice to mandatory consumer-protection rules.

11. Changes

FERTIPOWER, S.A. may update these terms. The version in force is always the one published on this page.

Last updated: 14.11.2026